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SERVICES

MEDICAL SOLUTIONS

The Medical Solutions Division was set up in the Work Solutions Group to undertake the global movement of medical and healthcare staff. Established in 2001, initially in UK, we have been successful in the management of recruitment and placement of nurses globally:
From Australia to Singapore | From Australia to UK | From China to USA | From Italy to USA
From Finland to UK | From Malaysia to UK | From Malaysia to Singapore | From Malaysia to Australia | From Mauritius to UK | From Singapore to USA | From Singapore to UK | From Singapore to Saudi Arabia | From Singapore to Australia | From UK to USA | From UK to Australia | From USA to UK |
And the list goes on, each day brings more candidates from different countries.

HOW WE WORK

Working with both our own offices and through associates, we recruit and manage the candidates who want to travel to work overseas or to settle down in countries of their choice.
The process includes...
Recruitment | Pre-screening | Interviews | Nursing Board Registration | Examinations and Qualifications Requirements | Immigration Requirements

Recruitment

We are constantly advertising and recruiting candidates who want to work overseas. After checking their training and suitability, we will support their applications through the examinations and the registration process. We have developed a large database of prospective candidates of various specialities. We have an e-HR application running that is fully Web based and helps real-time access. The processing and sorting environment is fully automated with integrated e-mail and other communication extensions for speeding up the business processes. All without losing the personal touch which we believe is very important when dealing with employees and clients alike. We have a highly experienced team of recruiters, interviewers and staff consultants, whose primary focus is candidate and customer care. We ensure high response times, turnaround times, and prompt responses for information on progress status amongst others.

Pre-Screening
Candidates responding to our advertisements are pre-screened for qualifications and suitable for the countries of their choice. We have put together a series of evaluation criteria. We are very familiar with the registration requirements of the nursing boards in countries which require these nurses. Ensuring they will be able to register with the nursing board allows us to concentrate on the best candidates available and interested in working overseas.

Interviews
All candidates are personally interviewed, and will have all their documents reviewed and checked. They will have to submit originals together with copies of the relevant documents which will confirm their eligibility to work as nurses. Special care is taken to check their motivation for wanted to travel and work overseas. Their commitment to the long-drawn out process of registration is confirmed.

Nursing Board Registration
Candidates are guided through the relevant country's Nursing Board Registration procedures and advised on how to ensure complete and full submission.

Examinations and Qualifications Requirements
Many countries require the candidates to undertake their examinations to ensure that the candidate is able to cope with their work and culture. They will be guided on examinations and qualifications requirements. Support in the form of study materials, ongoing tests to keep them motivated to study, and organizing the registration for the exams and travel to undertake the exams are part and parcel of our procedures.

Immigration Requirements
The final step for the completion of the process is to ensure that all immigration requirements for the overseas country are complied with. It is a major concern for us that the nurses are able to land "on their feet and running" in the new country of work and are able to commence work in the shortest period of time.


TELE-TEMPS

Tele-Temps was formed in 1987 with one objective in mind - To provide a one-stop work solution centre for our clients

We are able to supply staff with the right skills and attitudes at short notice to complete whatever work assignments you have on hand, effectively and economically.
We are also able to manage out-sourced projects and departments - so you do not even have to bear the upheavals of new infrastructure and all that goes with it.
We have progressed far ahead with the use of technology to use all human resources effectively,including the use of e-HR.

OUR SERVICES
Human Resource Management | Project Management

Human Resource Management
Staffing
We have a very large database of prospective candidates - from clerical and secretarial to accounting, managerial and executive positions. We have an e-HR application running that is fully Web based and helps real-time access to employee and candidate databases. The processing and sorting environment is fully automated with integrated e-mail and other communication extensions for speeding up the business processes. All without losing the personal touch; which we believe is very important when dealing with employees and clients alike.
We have a very highly experienced team of recruiters, interviewers and staff consultants, whose primary focus is candidate and customer care. We ensure high response times, turnaround times, and prompt responses for information on progress status amongst others. Our service components are-
o Permanent Staffing
o Contract and Temporary Staffing
o Specialist IT Solutions Division
o Specialist Medical Solutions Division

Payroll Processing
Our Payroll Services Division offers monitoring attendance sheets, leave, benefits, statutory contributions and payments, tax planning, MIS reporting, bank statements etc. We have been operating in a fully automated environment, which makes our services easy to scale to the requirements of our customers. We offer
o Staff Management
o Payroll Funding
o Payroll Administration
o Leave Management

Benefits Management
Our benefits management package include Benefits Communication, Tax Advice, Benefits Planning, on leave planning, accounting, claims processing, counseling services.

Compliance Management
We offer legal and compliance management for all employee related issues. We have on our advisory board a panel of legal experts, who help keep all compliance related issues under control.

Performance Management
We offer performance management services to our customers through a very well organized system of approach.
We have put together a series of evaluation criteria and different methodologies to suit every industry and employee type. We take the employee through well-documented process for improving performance.

Project Management
Frequently, we are invited by our clients to participate in the planning and implementation of large projects that may require an in-depth knowledge of a particular sector, or to understand the objectives of a particular project so that staffing requirements can be planned realistically.
At times like this, the top management of the company may decide to become directly involved in the project or may decide to recruit the services of an experienced manager with relevant experience for a particular project on a contractual basis.
Some projects involve the transfer of large numbers of staff who are permanently employed by a company or organization which wants to outsource them to a third party but still use their services and expertise on an ongoing basis. In these cases, we will work together with the outsourcing company to work out a flow of activities to:

>Inform the staff involved clearly the reason for the need to outsource
>Provide the staff with various avenues to approach, discuss, clarify, or object to the transfers
>Offer the staff new contracts with all the terms and conditions to review and accept (or reject)
>Counsel the staff who wish to resign
>Provide all necessary information on procedures to the staff who have accepted to make the transition as painless as possible
>Provide management reports as required to the client
>Provide a termination/disengagement plan in the event that when the client decides to discontinue or transfer the staff


HUMAN RESOURCE TRAINING

Our Mission | Our Vision | What We Offer | Training Program Portfolio | Why Choose Us

Work Solutions HRT was created to address the growing need for workforce improvement in the country. Our association with one of the nation's largest human resource provider and a network of seasoned educationist and trainers enable us to synergise our services to provide training and human resource consultancy of the highest standard.
In today's world of ever-changing technologies, companies are constantly faced with the challenges of having the resources and technical skills in place, to sustain current technologies, and to make the transition to the new environment. Identifying the current and future training needs of the company and finding a cost-effective solution to meet the needs can be a daunting task.
Work Solutions provides the expertise and extensive support in planning and implementing a complete solution to meet these needs. Our comprehensive solutions in a range of disciplines are geared towards increasing the effectiveness and productivity of your employees. We focus on developing and implementing customised training programs that work for your environment.

OUR MISSION
To provide the Malaysian business community with high quality, competitively priced custom training and consulting that get results.

OUR VISION
To provide the Malaysian business community with high quality, competitively priced custom training and consulting that get results.

WHAT WE OFFER
Certification Courses - Courses that are conducted over a period of 6 to 18 months. Assessment is by way of coursework and/or examinations, the successful completion of which will qualify candidates for an award from a professional membership institution or a university.
Fast track programs - Training programs that help the staff to sharpen their existing skills or acquire new skills and technical competencies.
Performance based training - Instructor led training with assessments and tests to build the skills required to understand and learn new technologies.
Train the Trainer - Training for client-designated individual(s) with special emphasis on improving training skills.
On site training - Individual or group training sessions can be conducted at client site.

Training Program Portfolio
Our portfolio of training programs include :
Marketing
o CIM Intensive Diploma Course (6 months)
o Effective Customer Service
o Developing Effective Marketing Plans
o Direct and Relationship Marketing

English Language & Communication
o English Language Competency
o Conversational English
o Business Communication
o Technical Report Writing

Information & Communication Technology
o MS-Powerpoint Training for Teachers
o Microsoft Certification Programmes
MCSE
MCSA
MCDBA
MOUS
o Multimedia Applications
o Desktop Publishing
o Programming Languages
Visual Basic
Java
C/C++/Visual C++
o Web Design
o E-Commerce
o The ITC Survival Kit for Secretaries

Why Choose Us
Quality
Our instructors have extensive subject knowledge, practical industry experience and excellent communication skills. They receive consistently high ratings from our program participants.
Customisation
Our instructors and program manager work closely with you to develop programs tailored to your company's needs. We help you target topics that are critical to your company's productivity and profitability.
Convenience
Programs are designed to fit your schedule. You choose the time and the place convenient for
your business cycle -- day or night, weekday or weekend. And since WPI's corporate programs
can be presented at your company, at one of our campuses, or at a nearby hotel or meeting facility, accessibility is never a problem.
Confidentiality
With only your people in attendance, proprietary issues can be discussed openly and productively.
Cost
Save a substantial amount on costs typically associated with professional development
seminars! Eliminate employee travel and lodging expenses with our on-site programs. We also give discounts that translate into substantial savings for group enrollments and multiple course
registrations.
Follow-up Documentation
At the conclusion of a corporate training program, organizations receive a summary report, copies of sign-in sheets, certificates of completion, and evaluations.
Consulting
To help accelerate implementation, our trainers are available after customized training programs to work directly with your teams at your site to apply the skills learned.
Quality Trainers
Some of the best in the industry in terms of knowledge and hands-on industry experience.
Quality Service and Support
Our team of service personnel complement our trainers to ensure that clients receive impeccable pre and post-training support.
Flexible Training Schedules
Day evening or weekend schedules available for group training sessions.
Customized Training to Fit Your Corporate Culture.
Our Corporate Training programs offer flexible, on-site capabilities which can be adapted to the in-house training needs of any size company and/or staff.
Schedule a no-obligation consultation for more information on our philosophies and strategies for enhancing your workforce.